FAQ

English | Italiano

How can I reserve?

Reservations can be done only through our website on the reservations section. Reservations are released at 10:00 AM (Italy time) each first day of the month for the third following month (in case of a Saturdays or Sundays it will be the first Monday of the month). We suggest you to visit our website to check the exact time and date reservations will be released.

Tip:
In order to guarantee the server to work correctly, a filter is set to allow a limited number of accesses to the reservations page. Once this limit is reached, the filter activates putting further users on a queue. The queue position decreases once visitors leave the reservations page.
Filter works independently from 10:00 AM (Italy time) reservations release.

Do I need a credit card to reserve?

Yes, a credit card is mandatory to secure the table. Please note that there is no charge to your card. Your bill will be settled on the day of your visit.

What is the modification and cancellation policy?

You can cancel your reservation without any penalty up to three business days before your arrival. You can modify the number of people without penalty fee within three business days. A fee of €250 per person will be charged on your credit card In case of a cancellation after three business days or no show. If the number of guests is changed without notification within three business days, you will be charged.

What are the opening days of Osteria Francescana?

Osteria Francescana is closed on Sunday and Monday.

It is open from Tuesday to Saturday for lunch and dinner.

Arrival times for lunch are 12:30 PM or 1:00 PM, and 8:00 PM or 8:30 PM for dinner.

What menus do you offer?

We offer two tasting menus. We also offer à la carte menu. Menus can be found here.

Menus are the same for lunch and dinner. If you choose a tasting menu we kindly request the same menu for the whole table.

How long is lunch or dinner?

The experience usually takes about three hours, but it depends on your menu choices.

How does the waiting list work?

You can apply for as many days as you like through the reservations page. Our reservation office will contact you, if there is new availability on the chosen date.

Do you accept credit cards?

We accept all credit cards. Payment by cash can be made in Euros only.

How many people can I reserve for?

We can accommodate up to ten people.

We are a party with more than ten people, how can we reserve?

To accommodate this kind of request, you can contact our reservation office by calling +39059223912.

Do you require a dress code?

There is no dress code. A smart casual choice fits your visit perfectly.

Are children welcome?

Yes, they are welcome at Osteria Francescana. Please note though that we do not have strollers nor highchairs. We do not provide kids menus, but they can order from our a la carte menu.

Can you accommodate allergies and dietary restrictions?

Yes, we kindly ask you to let us know to inform our kitchen team at the moment of your reservation.

I’m vegetarian, can I eat at Osteria Francescana?

Our tasting menus can be adapted with a vegetarian option. We kindly ask you to inform us at the moment of your reservation.

Can I buy a gift card for someone?

We offer this service only in case of an already confirmed reservation. You can make a reservation through our system and, if confirmed, offer it to your guests. You can contact the restaurant to pay in advance for one of our tasting menus.

Where is Osteria Francescana?
How can I get there?
  • By car: Arriving from highway we suggest to take “Modena nord” exit. Osteria Francescana is located in a limited traffic zone (ZTL); therefore, if you are arriving by car, please be aware that you can be fined for entering and parking within the historical city center, including via Stella. The closest metered parking is on viale Vittorio Veneto. At the civic number 59 you will find a pedestrian walkway, which leads directly to the restaurant – approximately a 2-minute walk. Please do not leave luggage or valuables in your car. This is a public, non-surveyed, parking area. If you prefer a surveyed parking, there is an underground parking garage, located near the city center. From there you can call a taxi (+39 059374242).
  • By train: Osteria Francescana is 15 minutes by foot from Modena train station, 5 minutes by taxi. Modena can be reached passing by “Bologna Centrale” train station where high-speed trains from Rome, Milan, Florence and Venice stop. You can find train timetables here.

For further request you can contact the restaurant at +39 059223912, from Monday to Saturday – 10:00 AM – 18:30 PM (Italy time). If no-one answers, please leave a message on voicemail and you will be contacted back soon.